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The latest reports from users having issues in Cincinnati come from postal codes 45219, 45229, 45220, 45202, 45212, 45231, 45211 and 45223.
Altafiber (formerly Cincinnati Bell) is a regional telecommunications service provider based in Cincinnati, Ohio, United States. It provides landline telephone, fiber-optic Internet and IPTV services.
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What isn't working?
Please let us know what issue you are experiencing with Altafiber:
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In the last three months, how would you rate Altafiber?
2.78 out of 5 1,395 ratings
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Problems in the last 24 hours in Cincinnati, Ohio
The chart below shows the number of Altafiber reports we have received in the last 24 hours from users in Cincinnati and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Altafiber. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Altafiber users through our website.
Internet (61%)
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Wi-fi (14%)
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Total Blackout (8%)
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TV (8%)
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E-mail (5%)
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Phone (4%)
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Live Outage Map Near Cincinnati, Hamilton County, Ohio
The most recent Altafiber outage reports came from the following cities:Cincinnati, Edgewood, Burlington, Erlanger, Fort Thomas, Florence and Alexandria.
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| City | Problem Type | Report Time |
|---|---|---|
 Cincinnati | Internet | |
| Cincinnati | Internet | |
| Cincinnati | Internet | |
| Cincinnati | Internet | |
| Cincinnati | Wi-fi | |
| Cincinnati | TV |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Altafiber Issues Reports Near Cincinnati, Ohio
Latest outage, problems and issue reports in Cincinnati and nearby locations:
- Whhhit (@whhhit13) reported fromFort Thomas, Kentucky
@altafiber Service is out again. What a joke.
- Holly Robinson (@hollyrob19) reported fromCincinnati, Ohio
@CincyBell @FreeformTV Fioptics TV is having a problem with CNN....
- Ben Flick (@benflick) reported fromPleasant Run, Ohio
After over 48 hours of the internet being out (s/o @CincyBell), I’ll never take having working internet for granted again.
- Bryan Sherman (@bshermcincy) reported fromCincinnati, Ohio
In general I like @altafiber, but they're STB sucks. Like really bad. Dropping during Bengals game adding insult to injury
- Holly Robinson (@hollyrob19) reported fromCincinnati, Ohio
@CincyBell Closed-captioning is down on my Fioptics TV.
- Liz Hiles (@mirletaliz) reported fromCincinnati, Ohio
@altafiber All devices. When I check everything on the app, the speed is great and everything looks the way it should, but I’m none of my devices are working right. I keep getting “internet is unstable” messages and it drops in the middle of me doing things. I’ve even been booted from mtgs
- Holly Robinson (@hollyrob19) reported fromCincinnati, Ohio
@CincyBell It WAS set up. Mysteriously disappeared today. Happens every so often. Problem is likely on your end.
- Paul Bradford (@GhostGuyPaul) reported fromNorthgate, Ohio
If you or a relative has a @CincyBell landline you NEED to activate “Call Reveal”. Call your local store to find out how to set it up. Scammers are on the prowl and Call Reveal can help stop them getting through. #PSA
- Bushido Junee👺🗡🌸 (@ogjuneebugg) reported fromFinneytown, Ohio
New internet service bout to pull up on me. Take that @CincyBell
- Brad Howard (@BradHoward1970) reported fromCold Spring, Kentucky
@altafiber you turned off replies to your outage tweet??? Seriously??? It’s been out allllll day. Completely unacceptable
- Holly Robinson (@hollyrob19) reported fromCincinnati, Ohio
@CincyBell Still not working on multiple channels. CC is on in LGTV, Fioptics remote now wants a password for settings.
- Edward Kosack (@ekosack) reported fromCincinnati, Ohio
Will @altafiber issue credits on our bills for a prolonged outage? Prices go up and quality of service goes down. Not impressed.
- No BS (@lovinparentsof5) reported fromDelhi, Ohio
@SignyCullen @Local12 I agree I am in Delhi township @CincyBell you suck FIX IMMEDIATELY
- Holly Robinson (@hollyrob19) reported fromCincinnati, Ohio
@CincyBell This is an ADA issue!
- Nathan Wolf (@NathanWolf3) reported fromAmberley, Ohio
@altafiber let’s get this issue resolved asap please! This happens way to often. Might have to switch providers.
- Cincy Sports Dad (@KKuhl94) reported fromBridgetown North, Ohio
What a ******* joke. 2 weeks into @altafiber and already having issues. Can’t use ESPN bc they are strictly with Spectrum who I just left bc it was so ******* expensive
- Zilcher (@K_Zero78) reported fromCincinnati, Ohio
@CincyBell so you guys cancelled my service without my knowledge or ok, no phone call, no email, the bill was auto paid every month. Now i have no internet and have to take a half day off work tomorrow to wait on you guys Can’t thank you guys enough for the inconvenience! #BS
- Tony Meyer (@tonyandlucy) reported fromWyoming Meadows, Ohio
@CincyBell did you change something so that only TVs that have cable boxes receive service? It’s getting to be enough to make me want to cut the cord
- Liz Hiles (@mirletaliz) reported fromCincinnati, Ohio
Dear @altafiber, IDK what the issue is, but I’ve done every reboot possible and I’ve NEVER had as much trouble with an “unstable” network as I have the last 2 weeks! #fixit! I pay too much for this nonsense for it to not work right! I’m one person!
- Mike Franxman (@mfranx33) reported fromEdgewood, Kentucky
What’s up with the horrible lagging in the @altafiber tv? It’s been a week now and I’m done being patient. Anyone having issues with @GetSpectrum ? Time to switch?
Altafiber Issues Reports
Latest outage, problems and issue reports in social media:
- Proud Resister (@KarenHellriegel) reported
@altafiber Sucks
- Nuts (@Nuts4xu) reported
@altafiber Too late now Rachelle, the game is over. You can stuff your apologies in a sack ma’am. You were pumping out Wi-Fi at 22 gigs per second on Sunday, 3 days later your system **** the bed.
- MJ (@Mjaez1978) reported
@altafiber an plan on this actually working today? I would like an actual ETA not that the engineers are working on it. It worked last night about 11pm and now this morning it is awful again.
- Jennifer (@cincyjen) reported
@altafiber This has been an issue for 3 days now, just had a station go out now. It’s ridiculous at this point
- Proud Resister (@KarenHellriegel) reported
@altafiber Direct TV will be here this week. Your service is beyond ridiculous. Terrible.
- Christopher O'Donnel (@TheCrodonn) reported
@GetSpectrum go **** yourselves with your sporadic internet service. Can not wait til @altafiber comes down our street next month.
- Proud Resister (@KarenHellriegel) reported
@altafiber you have the WORST service of any provider in the area. YOUR SERVICE SUCKS!!!!!
- Billie Herzner Donlin (@BillieHerzner) reported
@wolfee2075 @altafiber Told me trouble with satellite signal
- Ray (@glensfork) reported
@altafiber Sounds like a cover up…tell us what really happened, who was the tech/engineer that took your service to its knees. Pathetic!
- Jesse H. (@HaiZu513) reported
@thebengalorian My only issue with @altafiber is I have to call every month since I got it (3 months now) to get my bill fixed. I was told 70 a month. Each bill has been 90 or more and I've even seen all the billboards for 750 (which I have) for only 45 around. But I've had a lot less issues
