- About
- About Us
- Careers
- Partners
- Executive Leadership
- Board of Directors
- Investor Relations
- Press Releases
- Contact
- Looking to buy?
- Need Support?
- Investor Relations
- Login Help
Solutions
-
Learning & Performance
- Learning Management
Learning Management
HealthStream offers performance learning management solutions to help develop your healthcare staff into leaders and reduce turnover.
View All Products
- Classroom Management
- Learning Management System
- Content Creation
- Video Learning
Video Learning
HealthStream works with healthcare organizations to create engaging and high-quality training videos for your staff and management.
View All Products
- Video Authoring
- Video Hosting
-
Reporting & Analytics
Improve care quality and save money by making informed decisions about your healthcare facility and staff with HealthStream's reporting analytics solution.
View All Products
- Learning Initiative Management
- Insights
-
Performance & Engagement
HealthStream's proven methods for the improvement and overall engagement of your healthcare staff foster a positive workplace and increase retention rates.
View All Products
- Performance Center
- Social Recognition
- Learning Management
-
Quality & Compliance
- Compliance Solutions
Compliance Solutions
Be confident in your staff’s ability to reduce risk by providing compliance training that changes behavior.
View All Products
- Compliance Education
- Conflict of Interest
- Security Awareness
- Regulation Compass
-
Quality & Safety
Develop next-level people for next-level care by prioritizing quality and safety improvements.
View All Products
- Quality Management
- Safety Education
- Opioid-Related Education
- Hospitality and Food Safety
- Policy Management
Policy Management
Standardize policy and procedure management with an automated, customized, and centralized system.
View All Products
- Policy Manager
-
Culture & Leadership
Establish a culture of belonging with education supporting DEI, wellness, engagement, and leadership development.
View All Products
- Leadership Development
- Medical Product Training
Medical Product Training
Deliver custom or industry designed product training directly to patient and resident care environments to reinforce proper use.
View All Products
- Compliance Solutions
- Reimbursem*nt
Revenue Cycle Education
Streamline the revenue cycle management process and protect your bottom line with expert-backed education.
View All Products
- Patient Access
- Case Management
- Clinical Documentation
- Denials Management
- Resuscitation
Resuscitation Solutions
Nurture the skills of your nurses and medical staff to help mold them into effective leaders with development training from HealthStream.
View All Products
- Data Collection and Analytics
- Clinical Development
Clinical Development
- Competency
Competency
Make sure your clinicians have the support they need to provide competent care with clinical competency training and development from HealthStream.
View All Products
- Preceptor Development
- Clinical Analytics
- Competency Suite
- Competency Development
- Clinical Quality
Clinical Quality
HealthStream’s learning management system and comprehensive suite of competency management tools empower your healthcare workforce to deliver the best patient care.
View All Products
- Maternal Care
- Clinical Initiative Programs
- Emergency Nursing Education
-
Onboarding & Placement
The suite of healthcare onboarding solutions available from HealthStream aids in nurse retention and improved patient outcomes.
View All Products
- Clinical Placement
- Nurse Residency
- Medical Assistant Orientation
-
Skills & Decision Support
Give your healthcare staff the decision support and skills training they need with the online products available from HealthStream.
View All Products
- EBSCO Dynamic Health
- Checklist
- Professional Development
Professional Development
HealthStream leverages medical professional development in healthcare by providing staff training programs
View All Products
- CE Unlimited
- Ambulatory Programs
- Nurse Leadership Development
- Acute Care
Acute Care
Create engaging and impactful learning experiences that meet the unique needs of your acute care staff.
View All Products
-
Resuscitation & Clinical Deterioration
Learn about our advanced resuscitation training solutions. Our solutions are designed to help improve patient outcomes.
View All Products
- Clinical Deterioration
- Competency
- Scheduling
Nurse & Staff Scheduling
Healthcare workforce management is essential. We provide advanced scheduling solutions for organizations to solve issues such as nurse retention
View All Products
- ANSOS Staff Scheduling
- NurseGrid Manager
- ShiftWizard
- Credentialing
Credentialing
- Provider Credentialing
Provider Credentialing
View All Products
- CredentialStream
- CredentialStream for Groups
- CredentialMyDoc
- EchoCredentialing
- EchoOneApp
- MSOW
- Network Credentialing
Network Credentialing
Tackle all the challenges of practitioner directory management within a health plan with a single solution tailored to your specific needs.
View All Products
- HealthStream CVO
HealthStream CVO
Our affordable CVO credentialing services establish patient safety by enabling primary source verification for your healthcare organization.
View All Products
- NCQA-certified CVO Verification Services
- OneClick CVO
- Provider Experience
Provider Experience
Finally, a comprehensive resource to support collecting, storing, and sharing credentialing data with ease.
View All Products
- Provider Validate
Provider Validate
Integrate with Epic to validate and add new providers directly to your provider master file.
View All Products
- Provider Validate
- Industry Rep Credentialing
Industry Rep Credentialing
View All Products
- Industry Rep Credentialing
- Provider Credentialing
Solutions powered by 
Learn More.
- Acute Care
- Behavioral Health
- Prehospital - EMS
- Revenue Cycle Management
- Health Plans
- Federally Qualified Health Centers
.png?sfvrsn=3028f62b_0 "WakeMed Saves $2.1 Million in Overtime Costs with ShiftWizard (3)")
- Shop the Store
- Browse by Topic
- Browse By Discipline
- Browse By Care Setting
NEW TO THE STORE
hStream Content Marketplace
NurseGrid Learn
Online store for Clinical Learners. Individual CE Credit and industry products for Clinical Learners are now available through NurseGrid Learn (Beta). Explore our robust collection of courses that provides an unparalleled level of flexibility and choice.
Practitioner Courses
Meet the DEA's new requirement under the Medication Access and Training Expansion (MATE) Act in an online, high-quality and self-paced 8-hour DEA MATE Act course specifically designed for practitioners, including Physicians, PAs, NPs, Pharmacists, Dentists and others.
- Articles
- Blogs
- Customer Stories
- eBooks
- Infographics
- Reports
- Webinars
- White Papers
- HealthStream User Groups
- HealthStream Community
- Customer Resources
LATEST & POPULAR
< HealthStream Resources
July 24, 2023
July 24, 2023
About the Customer
WakeMed has more than 8 facilities, 8500 employees, and 900 staffed beds in their system. Established in 1961, WakeMed has also achieved ANCC Magnet Recognition.
Challenge
ChallengePrior to adopting ShiftWizard, the nursing staff scheduling process was paper-intensive, error-prone, and unit-centered as opposed to patient-centered. It also lacked standardization. The CNO chose ShiftWizard due to its ease of use, broad scope of application, and features that were uniquely applicable to their needs.
Solution
SolutionShiftWizard was initially deployed for WakeMed’s inpatient nursing departments, Surgical Services, and Adult and Children’s Emergency Services, but was quickly expanded to meet workforce management needs throughout the organization.
Results
ResultsWakeMed conducted an internal study to determine the effectiveness of using ShiftWizard to either help reduce overtime or reallocate staff members to better use resources. This initial study served as a benchmark for the following year. Over the two-year period, WakeMed calculated a $2.1 million savings in overtime FTE reductions while fine-tuning staffing allocation practices that kept patients at the center of decision making. This equated to a reduction of $2,200 per bed using ShiftWizard.
Stat
Stat$2.1Million FTE overtime cost savings
71%nursing overtime reduction at 8 mo.
76%rehab overtime reduction at 8 mo.
"After two years, it was clear that ShiftWizard provided us with the ability to track projected overtime and reallocate staff accordingly. As a result, we have been able to positively impact our labor costs.”
Pam Cayton, Director of Staffing Resources, WakeMed Health & Hospitals
